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MilesKay
Legal

Terms of Service

Last updated: 20 July 2026

These Terms of Service govern your use of https://mileskay.co.uk and any purchases made through it. By using the site or placing an order you agree to these terms.

1. About us

MilesKay UK operates this website and sells cleaning tablets, descalers, and supplements to customers in the United Kingdom.

2. Orders and pricing

  • All prices are in GBP (£) and include applicable UK VAT unless stated.
  • We reserve the right to correct pricing or product description errors and to refuse or cancel any order in the event of an obvious error.
  • A contract of sale is formed only when we dispatch your order and send a shipping confirmation.

3. Payment

Payment is taken at the time of order via our secure checkout provider, Shopify Payments, and supported methods including cards, Shop Pay, Apple Pay, Google Pay, and PayPal.

4. Shipping

See our Shipping Policy for delivery rates, times, and destinations.

5. Returns and refunds

See our 30-Day Refund Policy for full details of how to return an item.

6. Product information

Our products are not medicines and are not intended to diagnose, treat, cure, or prevent any disease. Always follow label instructions. Consult a healthcare professional before starting any supplement if you are pregnant, nursing, taking medication, or have a medical condition.

7. Intellectual property

All content on this site — text, images, logos, branding — is owned by MilesKay UK or its licensors and may not be copied or reused without permission.

8. Acceptable use

You agree not to misuse the site, attempt to gain unauthorised access, upload malicious code, or use automated tools to scrape content or place bulk orders.

9. Limitation of liability

To the fullest extent permitted by UK law, our liability for any claim arising from a product or the use of this site is limited to the amount you paid for the product. Nothing in these terms excludes or limits liability for death, personal injury, fraud, or any liability that cannot be excluded under UK law.

10. Governing law

These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes

We may update these terms from time to time. The latest version will always be posted on this page with an updated date.

12. Contact

Questions about these terms? Email admin@mileskay.co.uk.