Privacy Policy
Last updated: 20 July 2026
MilesKay UK ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect when you use https://mileskay.co.uk and how we use it.
Information we collect
- Order information — name, delivery address, billing address, email, phone number, and order details.
- Payment information — processed securely by Shopify Payments and third-party processors (Stripe, PayPal, Shop Pay, Apple Pay, Google Pay). We never see or store full card numbers.
- Account information — if you create an account, your login email and preferences.
- Usage data — pages visited, device type, browser, and IP address, collected via cookies and analytics.
How we use your information
- To process and fulfil your orders.
- To provide customer support and respond to enquiries.
- To send order confirmations, shipping updates, and transactional emails.
- With your consent, to send marketing emails about products and offers (you can unsubscribe at any time).
- To improve our website, products, and customer experience.
- To detect and prevent fraud.
Lawful basis (UK GDPR)
We process your data under one or more of the following bases: contract (to fulfil your order), legitimate interests (to improve our services and prevent fraud), consent (for marketing and non-essential cookies), and legal obligation (tax and accounting records).
Who we share data with
- Shopify — our e-commerce platform (hosting, checkout, order management).
- Amazon MCF / CedCommerce — our fulfilment and shipping partner.
- Payment processors — Stripe, PayPal, Shop Pay, etc.
- Email providers — for transactional and marketing emails.
- Analytics providers — such as Google Analytics, to understand site usage.
We do not sell your personal data.
Cookies
We use essential cookies to run the store and cart, plus analytics cookies to understand site performance. You can control cookies through your browser settings.
Data retention
We keep order and tax records for at least 6 years to comply with UK tax law. Marketing data is kept until you unsubscribe.
Your rights
Under UK GDPR you have the right to access, correct, delete, restrict, or port your personal data, and to object to processing. To exercise any of these rights, email admin@mileskay.co.uk. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).
Security
Our site runs over HTTPS. Payments are processed by PCI-DSS compliant providers. We take reasonable technical and organisational measures to safeguard your information.
Contact
For any privacy questions, email admin@mileskay.co.uk.